LS
Lizette S
1 reviews | Active since Feb 2018
15 Jun 2023, 12:56
WORTST EVER SERVICE FROM MAKRO
I ordered a patio set on 3 June 2023 and paid on line. Delivery were advertised within 3-5 days. I have phoned EVERY DAY since the 10th (a week) later, and to today I have not received my order. THIS IS THE WORST SERVICE EVER EXPERIENCED!!! When I phone i have to hold for hours, only for them to say the order is with the courier, but they courier says collection was cancelled by MAKRO!!
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Replies (1)LS
Lizette S's updateReviewer Update
16 Jun 2023, 06:47Hi there
Thank you for the reply, although it seems to be an automated message! I hope I really get feedback and that someone will follow up and find out why the delivery is taking so long!
When I spoke to the consultant yesterday, they informed me that makro will contant the supplier!!!! Does that mean the patio set have not even been delivered to makro, let alone dispatched to the courier company to be delivered! and this after makro told me a week ago that the set is with the couriers!!
Please can somebody from management get to the bottom of this and call me back personally!!
Thank you for the reply, although it seems to be an automated message! I hope I really get feedback and that someone will follow up and find out why the delivery is taking so long!
When I spoke to the consultant yesterday, they informed me that makro will contant the supplier!!!! Does that mean the patio set have not even been delivered to makro, let alone dispatched to the courier company to be delivered! and this after makro told me a week ago that the set is with the couriers!!
Please can somebody from management get to the bottom of this and call me back personally!!
LS
Lizette S's update16 Jun 2023, 06:47
Reviewer Update
Hi there
Thank you for the reply, although it seems to be an automated message! I hope I really get feedback and that someone will follow up and find out why the delivery is taking so long!
When I spoke to the consultant yesterday, they informed me that makro will contant the supplier!!!! Does that mean the patio set have not even been delivered to makro, let alone dispatched to the courier company to be delivered! and this after makro told me a week ago that the set is with the couriers!!
Please can somebody from management get to the bottom of this and call me back personally!!
Thank you for the reply, although it seems to be an automated message! I hope I really get feedback and that someone will follow up and find out why the delivery is taking so long!
When I spoke to the consultant yesterday, they informed me that makro will contant the supplier!!!! Does that mean the patio set have not even been delivered to makro, let alone dispatched to the courier company to be delivered! and this after makro told me a week ago that the set is with the couriers!!
Please can somebody from management get to the bottom of this and call me back personally!!