FF
Fanie F
1 reviews | Active since Jul 2015
06 Jul 2015, 08:52
Worst Service to Restaurant Industry
After months of complaints about no stock, late deliveries, change of delivery date at last minute, wrong stock, no credit notes, delivering frozen products in a non refrigerating truck or simply no service, I have finally reached breaking point. My restaurant will never purchase anything from Makro ever. My guests are tired of excuses and frankly so am I. Good riddance to bad *******.
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Makro's replyOfficial
13 Jul 2015, 13:11Hello Fanie Fick,
Thank you very much for bringing your concerns to our attention. It is feedback like this that can help us be more effective and efficient to our customers. I must also sincerely apologize for the bad service that you mentioned you had received in our store, however please be advised that it is not our intention to render bad service to our customers but we strive to excite and delight our customers with the most exciting range, prices and efficient service.
Please do not let this incident prevent you from remaining a Makro customer - we really do value your custom.
Regards
Makrocare
Thank you very much for bringing your concerns to our attention. It is feedback like this that can help us be more effective and efficient to our customers. I must also sincerely apologize for the bad service that you mentioned you had received in our store, however please be advised that it is not our intention to render bad service to our customers but we strive to excite and delight our customers with the most exciting range, prices and efficient service.
Please do not let this incident prevent you from remaining a Makro customer - we really do value your custom.
Regards
Makrocare
Makro's reply13 Jul 2015, 13:11
Official
Hello Fanie Fick,
Thank you very much for bringing your concerns to our attention. It is feedback like this that can help us be more effective and efficient to our customers. I must also sincerely apologize for the bad service that you mentioned you had received in our store, however please be advised that it is not our intention to render bad service to our customers but we strive to excite and delight our customers with the most exciting range, prices and efficient service.
Please do not let this incident prevent you from remaining a Makro customer - we really do value your custom.
Regards
Makrocare
Thank you very much for bringing your concerns to our attention. It is feedback like this that can help us be more effective and efficient to our customers. I must also sincerely apologize for the bad service that you mentioned you had received in our store, however please be advised that it is not our intention to render bad service to our customers but we strive to excite and delight our customers with the most exciting range, prices and efficient service.
Please do not let this incident prevent you from remaining a Makro customer - we really do value your custom.
Regards
Makrocare