JC
Jane C

1 reviews | Active since Oct 2015

10 Jun 2024, 12:29

Worst service received from Makro

I ordered online on the 27th of May. My order was delayed. On the 4th of June I got a call from Makro care Happy Mohoje to confirm if I want to cancel and receive my refund. Today its the 10th of June and I haven't received my refund as yet. This is unacceptable

0
Replies (8)
JC
Jane C's update11 Jun 2024, 08:37
Reviewer Update
Good day,

I hope I will be receiving urgent feedback to my query. I need my refund ASAP.


Regards,
JC
Jane C's update11 Jun 2024, 11:16
Reviewer Update
Good Morning,
The response is not enough if there's nothing concrete being said. Please confirm the date when I will receive my refund. 5 working days has lapsed and no refund has been made to my account.
Please urgently respond to my query.

Regards,
JC
Jane C's update11 Jun 2024, 12:22
Reviewer Update
Makro is very *********** in handling queries from customers. They take forever to try and assist. No consultant has tried to call or tried to make contact with me. 5 business has lapsed and I am still awaiting my money.

It was my first time shopping online with Makro. Never again shall I do so again. I've learnt my lesson. I'm sharing my experience to everyone out there. Please do not shop on any Makro online platform. You will regret it.

No customer care offered by Makro, you'll just be left all alone to figure out your own problem



JC
Jane C's update11 Jun 2024, 13:19
Reviewer Update
Makro is a ****
JC
Jane C's update11 Jun 2024, 13:21
Reviewer Update
Please don't waste any of your time and money to shop online. They will take your money, won't deliver and won't refund you. Total ****
JC
Jane C's update11 Jun 2024, 13:23
Reviewer Update
Why is it an issue to Refund your customers?

You can't let go of people's money? You think it's your money?

****mer
JC
Jane C's update11 Jun 2024, 14:46
Reviewer Update
I want my money. I'm not going to beg for my money to be refunded. I'm requesting my money ASAP don't tell me aj
JC
Jane C's update11 Jun 2024, 14:46
Reviewer Update
Don't tell me about business days. Already the time has lapsed