1 reviews | Active since Aug 2020
Worst service of Makro in Port Elizabeth in history.
If i could give zero stars for Makro in Port Elizabeth i would. The Cannon printer I bought in 2020 was a faulty printer. Paid over R500 per cartridge for the ink and it still did not work. When I bought it i took out the **** "Extensive insurance" which Makro offers on electronics (Never pay for this, it does not actually help with insurance for the devices it's a ****).
Returned the printer because it's full of error codes as its a faulty printer. Returned it in December 2020. First off the printer was returned with all cables, new ink, original box, installation cd and manual along with spare ink cartridge. Makro then called and pretended the "Ink was empty" and after weeks they said "There is no ink inside the printer the cartridges are removed" which was a lie since i paid and installed new ink. They wanted to return the printer without the original box, the original cables, no ink along with the manual, cd and extra ink cartridge being ****** and the "extensive insurance" helped with nothing. Never buying from Makro again. Some of the biggest ******** in Port Elizabeth. Don't buy electronics from Makro.
Still today 2021/04/21 Makro has never called again regarding the printer they took. Biggest ******** in Port Elizabeth. Hope the business collapse.
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
