LT
Landi T
1 reviews | Active since Oct 2019
18 Oct 2019, 10:08
Worst service in South Africa!!!!!
I ordered goods on line on 12/10 and was informed on 13/10 it has been handed to the couriers for delivery. Still not received and despite spending 79 minutes on my phone trying to find out what the problem is I still have no answers. Cannot speak to any "senior" person, they will call back which obviously never happens!!!
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Replies (2)
Makro's replyOfficial
18 Oct 2019, 12:08Good day Landi,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this matter has caused you. We will contact the relevant management to assist and advise in this regard, the soonest feedback is received we will contact you.
Please be advised that feedback will be relayed within 48 working hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this matter has caused you. We will contact the relevant management to assist and advise in this regard, the soonest feedback is received we will contact you.
Please be advised that feedback will be relayed within 48 working hours.
Kind Regards,
Makro Hellopeter Team
Makro's reply18 Oct 2019, 12:08
Official
Good day Landi,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this matter has caused you. We will contact the relevant management to assist and advise in this regard, the soonest feedback is received we will contact you.
Please be advised that feedback will be relayed within 48 working hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this matter has caused you. We will contact the relevant management to assist and advise in this regard, the soonest feedback is received we will contact you.
Please be advised that feedback will be relayed within 48 working hours.
Kind Regards,
Makro Hellopeter Team
LT
Landi T's updateReviewer Update
18 Oct 2019, 12:13Thank you even though I believe this to be just another empty promise like the last 4 your people has made to call me back?
LT
Landi T's update18 Oct 2019, 12:13
Reviewer Update
Thank you even though I believe this to be just another empty promise like the last 4 your people has made to call me back?