BM
Boitumelo M
1 reviews | Active since Mar 2015
28 Nov 2019, 13:00
worst service from Makro Wonderboom
the worst service ever from Makro wonderboom , I placed an online order on the 18 November 2019 which it says estimation delivery is 2-5 days and the 27 November the online system say my order has been delivered, my birthday is on the 29 November as its when I need my order. I called the branch and spoke to the online manager who **** to me continuously and now I want my money back as I wont any use for the package after my birthday. I will never order from them anymore
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Replies (2)
Makro's replyOfficial
28 Nov 2019, 16:15Good day Boitumelo,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this has caused you. We will contact the couriers to advise on the delay, as your order has been handed over by the store and as soon as feedback is received we will contact you.
Please be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this has caused you. We will contact the couriers to advise on the delay, as your order has been handed over by the store and as soon as feedback is received we will contact you.
Please be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hello Peter Team
Makro's reply28 Nov 2019, 16:15
Official
Good day Boitumelo,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this has caused you. We will contact the couriers to advise on the delay, as your order has been handed over by the store and as soon as feedback is received we will contact you.
Please be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this has caused you. We will contact the couriers to advise on the delay, as your order has been handed over by the store and as soon as feedback is received we will contact you.
Please be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hello Peter Team
BM
Boitumelo M's updateReviewer Update
07 Oct 2020, 12:28Good day, even today i haven't received my full refund only a portion of the refund was given back and the other amount im still waiting for it to this day.
BM
Boitumelo M's update07 Oct 2020, 12:28
Reviewer Update
Good day, even today i haven't received my full refund only a portion of the refund was given back and the other amount im still waiting for it to this day.