LS
Lungiswa S
1 reviews | Active since May 2020
28 May 2020, 23:49
Worst service from Makro
Terrible service from Makro. I made an order online on the 16th, it said it will be delivered within 5-7 days. 13days later still no delivery, no communication from their side. I have been calling wasting my airtime as you hold for 15-20 minutes and you don't get answers. I'm never ever buying from Makro
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
29 May 2020, 09:24Good day Lungiswa,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply29 May 2020, 09:24
Official
Good day Lungiswa,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
LS
Lungiswa S's updateReviewer Update
02 Jun 2020, 23:06I don't want your lies and pathetic apologies. Its been more than 72hours since this reply and still nothing, no communication no delivery. I want my money back. Stop ******** people, I work hard for my money. I cant get through to your call center
LS
Lungiswa S's update02 Jun 2020, 23:06
Reviewer Update
I don't want your lies and pathetic apologies. Its been more than 72hours since this reply and still nothing, no communication no delivery. I want my money back. Stop ******** people, I work hard for my money. I cant get through to your call center