WS
Warren S
1 reviews | Active since Dec 2019
17 Dec 2019, 21:03
Worst service ever, useless call centre
I have never, had such bad service. Given a different story everytime I request update on my delivery which was confirmed 2nd december 2019. Today is the 10th day and no delivery. Wasted my airtime and patience.
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Replies (2)0
Replies (2)
Makro's replyOfficial
18 Dec 2019, 12:11Good day Warren,
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Best regards,
Makro's reply18 Dec 2019, 12:11
Official
Good day Warren,
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Best regards,
Makro's replyOfficial
18 Dec 2019, 12:12Good day Warren,
Trust you are well.
Please do accept our sincerest apologies for the delay in response and inconvenience caused.
Could we request that you provide us with the Online order number and also that you provide us with your contact details. Please be advised that when responding with the requested information you will need to select the ''private reply'' option as any numerical digits are hidden from the public as they are identified as confidential.
We look forward to assist you.
Hope you find the above in order.
Kind regards
Makro Hello Peter Team
Trust you are well.
Please do accept our sincerest apologies for the delay in response and inconvenience caused.
Could we request that you provide us with the Online order number and also that you provide us with your contact details. Please be advised that when responding with the requested information you will need to select the ''private reply'' option as any numerical digits are hidden from the public as they are identified as confidential.
We look forward to assist you.
Hope you find the above in order.
Kind regards
Makro Hello Peter Team
Best regards,
Makro's reply18 Dec 2019, 12:12
Official
Good day Warren,
Trust you are well.
Please do accept our sincerest apologies for the delay in response and inconvenience caused.
Could we request that you provide us with the Online order number and also that you provide us with your contact details. Please be advised that when responding with the requested information you will need to select the ''private reply'' option as any numerical digits are hidden from the public as they are identified as confidential.
We look forward to assist you.
Hope you find the above in order.
Kind regards
Makro Hello Peter Team
Trust you are well.
Please do accept our sincerest apologies for the delay in response and inconvenience caused.
Could we request that you provide us with the Online order number and also that you provide us with your contact details. Please be advised that when responding with the requested information you will need to select the ''private reply'' option as any numerical digits are hidden from the public as they are identified as confidential.
We look forward to assist you.
Hope you find the above in order.
Kind regards
Makro Hello Peter Team
Best regards,