GF
Gerhard F
1 reviews | Active since Apr 2019
26 Apr 2019, 14:27
Worst Service ever. Left Irritated as can be.
Makro Bloemfontein Poor Service, Did not have my card with me, went to get a temporary card number and there was only one gentleman behind the customer service counter, two other ladies sitting there doing nothing refusing to help telling me to wait for the gentleman to finish opening the account for another customer before i can get helped whilst they sit there doing nothing. The one playing on here cellphone, the other chatting to her colleagues.
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
26 Apr 2019, 14:37Good day Gerhard
Thank you for bringing this to our attention.
We are sorry to hear of the poor experience and service that you received when visiting our Bloemfontein store.
We can understand your concerns and frustrations and can assure you that this will be looked into and addressed so that going forward this kind of service isn't repeated.
We will raise and forward this to the relevant department heads and contact you with feedback as soon as we receive it.
We hope you have a lovely day further.
Kind Regards
Makro Hellopeter Team
Thank you for bringing this to our attention.
We are sorry to hear of the poor experience and service that you received when visiting our Bloemfontein store.
We can understand your concerns and frustrations and can assure you that this will be looked into and addressed so that going forward this kind of service isn't repeated.
We will raise and forward this to the relevant department heads and contact you with feedback as soon as we receive it.
We hope you have a lovely day further.
Kind Regards
Makro Hellopeter Team
Makro's reply26 Apr 2019, 14:37
Official
Good day Gerhard
Thank you for bringing this to our attention.
We are sorry to hear of the poor experience and service that you received when visiting our Bloemfontein store.
We can understand your concerns and frustrations and can assure you that this will be looked into and addressed so that going forward this kind of service isn't repeated.
We will raise and forward this to the relevant department heads and contact you with feedback as soon as we receive it.
We hope you have a lovely day further.
Kind Regards
Makro Hellopeter Team
Thank you for bringing this to our attention.
We are sorry to hear of the poor experience and service that you received when visiting our Bloemfontein store.
We can understand your concerns and frustrations and can assure you that this will be looked into and addressed so that going forward this kind of service isn't repeated.
We will raise and forward this to the relevant department heads and contact you with feedback as soon as we receive it.
We hope you have a lovely day further.
Kind Regards
Makro Hellopeter Team
Makro's replyOfficial
26 Apr 2019, 14:39Good day Gerhard
Kindly provide us with your information(Makro access card number) and your cellphone numbers in a private note so that we can assist further.
Thanks
Makro Hellopeter Team
Kindly provide us with your information(Makro access card number) and your cellphone numbers in a private note so that we can assist further.
Thanks
Makro Hellopeter Team
Makro's reply26 Apr 2019, 14:39
Official
Good day Gerhard
Kindly provide us with your information(Makro access card number) and your cellphone numbers in a private note so that we can assist further.
Thanks
Makro Hellopeter Team
Kindly provide us with your information(Makro access card number) and your cellphone numbers in a private note so that we can assist further.
Thanks
Makro Hellopeter Team