IA
ISRAH A
1 reviews | Active since Jan 2019
14 Nov 2019, 13:34
WORST SERVICE EVER!!! HELP!!
Placed an online order 5 November. It’s the 14th today and still haven’t received my order. I contacted the call centre they tell me I should just wait for the courier. I had to get ecstatic before they told me they would escalate the matter and get back to me. Only to just tell me that so I could shut up because nobody got back to me. I’ve sent emails after emails. Please advise as to what I should do. They say 2-5 days but I mean it’s way longer. HELP
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Makro's replyOfficial
15 Nov 2019, 14:38Good day Israh,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the inconvenience this matter has caused you and for the customer service you have received. We will contact our Online management to assist and advise further in this regard and the soonest feedback is received we will contact you.
Please be advised that feedback will be relayed within 48 hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the inconvenience this matter has caused you and for the customer service you have received. We will contact our Online management to assist and advise further in this regard and the soonest feedback is received we will contact you.
Please be advised that feedback will be relayed within 48 hours.
Kind Regards,
Makro Hello Peter Team
Best regards,
Makro's reply15 Nov 2019, 14:38
Official
Good day Israh,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the inconvenience this matter has caused you and for the customer service you have received. We will contact our Online management to assist and advise further in this regard and the soonest feedback is received we will contact you.
Please be advised that feedback will be relayed within 48 hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the inconvenience this matter has caused you and for the customer service you have received. We will contact our Online management to assist and advise further in this regard and the soonest feedback is received we will contact you.
Please be advised that feedback will be relayed within 48 hours.
Kind Regards,
Makro Hello Peter Team
Best regards,