EP
Eddie P
1 reviews | Active since Nov 2017
27 Nov 2024, 05:44
Worst service ever
After relentless follow-ups with the courier, my delivery finally arrived—only after escalating to Wumdrop's head of operations. Yet, one box was missing. Makro, unresponsive as ever, offers no help, while the courier denies responsibility, claiming they delivered everything from Makro. Makro consistently fails—delays, wrong orders, missing items. Avoid them; better alternatives exist.
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Replies (2)EP
Eddie P's updateReviewer Update
03 Dec 2024, 15:38Please follow up as we don't see any refund actioned from Makro's side.
EP
Eddie P's update03 Dec 2024, 15:38
Reviewer Update
Please follow up as we don't see any refund actioned from Makro's side.
EP
Eddie P's updateReviewer Update
07 Dec 2024, 11:07So you message me to tell me that you (Makro) can't even resolve your own internal issues? How on earth to you expect customers to get service. Best you close your doors. How many more time do you want to apologize????? sorry means absolutely nothing unless you sort this out. It's taken 4 days for you to give a wasted response.
EP
Eddie P's update07 Dec 2024, 11:07
Reviewer Update
So you message me to tell me that you (Makro) can't even resolve your own internal issues? How on earth to you expect customers to get service. Best you close your doors. How many more time do you want to apologize????? sorry means absolutely nothing unless you sort this out. It's taken 4 days for you to give a wasted response.