NN
Nthabiseng N

1 reviews | Active since Jul 2011

07 Jan 2025, 23:46

WORST SERVICE EVER!!!

On the 8th November 2024 Makro collected items from me which I was returning and requesting a refund. I bought them online.

On the 15th november i received an email confirming refund is approved

On the 27th November I received an email advising the refund was paid to me. However I only received refund for 2 items instead of 4. I informed them and was promised it will be sorted.

Since then i keep getting emails that the refund has been processed but I still have not received but to date still nothing received.

I regret buying anything from Makro...The service is terrible and exhausting

0
Replies (1)
NN
Nthabiseng N's update10 Feb 2025, 13:49
Reviewer Update
Still no assistance from Makro. They didn't even bother to attend to the query...not even a call. So irritated!!!!