KM
KAGISO M
1 reviews | Active since Apr 2019
08 Apr 2021, 10:29
Worst service ever
I am so disappointed that such a big company cannot deliver on time or even communicate with you in terms of delivery. Unacceptable and rude behavior from their call center agents, I have spend hours and money just to get a delivery sorted and still no assistance. Please sort this out and give me back my money immediately, I do not ever want to deal with a business that does not care about their customer. I will never recommend you business to any of my friends and family and I will tell everyone I know about the terrible service received.
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Replies (1)
Makro's replyOfficial
08 Apr 2021, 11:40Good day Kagiso,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we would like to assure you that this is certainly not the type of service you can expect from our stores neither our contact center. We will address the collection of your order and communicate with you on the outcome shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we would like to assure you that this is certainly not the type of service you can expect from our stores neither our contact center. We will address the collection of your order and communicate with you on the outcome shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply08 Apr 2021, 11:40
Official
Good day Kagiso,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we would like to assure you that this is certainly not the type of service you can expect from our stores neither our contact center. We will address the collection of your order and communicate with you on the outcome shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we would like to assure you that this is certainly not the type of service you can expect from our stores neither our contact center. We will address the collection of your order and communicate with you on the outcome shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team