1 reviews | Active since Nov 2015
WORST SERVICE EVER
THEWORST SERVICE EVER RECEIVED FROM MAKRO.I BOUGHT A FRIDGE ONLINE AS MY FRIDGE BROKE SOI IMMEDIATELY HAD TO GET ANEW FRIDGE AS ALL MY FOODWAS GOING OFF. BOUGHT A FRIDGE ON MONDAY NIGHT, THEY DELIVERED IT ON TUESDAY.AS I OPEN IT THERE IS A HUGE DENT ON THE FRONT OF THE FRIDGE.I MAILED THEM TO PLEASE RGENTLY COME AND COLLECT ASND BRING ME A FRIDGE THAT IS NOT DENTED. AFTER A WHOLE DAY OF BACK AND FORTH THEY TELL ME THEY DONT HAVE ANYMORE OF THOSE FRIDGES IN STOCK.I CAN EITHER GET MY MONEY BACK WHICH WILL TAKE 3-5 BUSINESS DAYS , BUY A MORE EXPENSIVE FRIDGE FOR ANOTHER R2000 EXTRA OR WAIT ANOTHER WEEK FOR THAT FRIDGE TO GET IN STOCK. THEY DONT CARE THAT THEY SENT ME DENTED STUFF , THEY DONT CARE THAT ALL MY FOOD WENT OFF,THEY DONT C**** THAT I DONT HAVE MORE MONEY TO BUY A NEW FRIDGE SOMEWHERE ELSE WHILE I HAVE TO WAIT ON THEM 3-5 BUSINESS DAYS TO RECEIVE MY MONEY THAT THEY SO EAGERLY TOOK FROM MY WHEN I BOUGHT THE FRIDGE.MY HUSBAND WENT TO THEM TWICE IN ONE DAY TO TALK TO THEM FACE TO FACE - JUST FOR THEM TO SAY SORRY THERE IS NOTHING THEY CAN DO WE JUST NEED TO WAIT ANOTHER WEEEK FOR OUR NEW FRIDGE.ALL MY FOOD HAS GONE OFF I DONT HAVE MORE MONEY TO BUY ANOTHER FRIDGE ANYWHERE ELSE AS MAKRO IS SITTING WITH MY MONEY.NO COMPENSATION FROM THEM NOTHING.I WILL NEVER IN MY LIFE BUY FROM THEM AGAIN AND I WILL ENSURE THAT NONE OF MY FRIENDS NOR FAMILY MEMBERS BUY FROM THEM.
