Worst service ever...
<p>On 2016-04-25 I went to Makro Vaal to take out a new cellphone contract. I waited 3 hours before everything was done but got it! The contract included a Router with a new SIM card. On this day the lady said that after 24hours the Router can be swithced on and used. On 2016-05-01, already 6 days after I got the Router, it did not work, the SIM was not yet activated and not registered on the network. So, I went back to Makro and this time I was informed that after the debit order went off(which did on 2016-04-30) that it will take 24 hours for the SIM to be registered and active. I then gave it time untill 2016-05-03 and went back to Makro again as the Router was still not working. By this time I already called Vodacom customer care and was told that they did not receive anything from Makro. On the 3rd at Makro they called Vodacom and I was told that everything is now sorted out and after another 24hours the Router will be up and going. But, by 2016-05-05 I had to be patient again, calling Vodacom, being told that they cannot do anything from their side, so I went back to Makro again... This time it became clear that the lady at Makro who assisted me to take out the contract from the start did not fully complete the forms which had to be sent to Vodacom for activation. So apperently they sent everything again and said by 24 hours it will be fine. Now its 2016-05-08 and I went back to Makro again today as the Router is still not working and this time between them and Vodacom they said by 17:00 it should work. Well its not working and its already almost 19:00.</p>
