LC
Lizell C
1 reviews | Active since Jul 2024
15 Jul 2024, 11:15
Worst Service ever
Ordered online from Makro on the 25 June 2024. Makro cancelled my order on the same day, called Makro, asked why my order was cancelled, I was informed that the order was cancelled and sent for refund.
After many, many, many calls, 20 days later i am still awaiting my refund. All they ever say is they will follow up, mark as urgent and escalate.
So where is my refund?
Nobody can give me an answer!!!!!!
I see a few reviews of people waiting for refunds, that they have not yet received (so are they just keeping peoples money after lying to them?)
Will never order anything from Makro again. worst service ever.
Helpful (0)
Replies (3)0
Replies (3)LC
Lizell C's updateReviewer Update
15 Jul 2024, 16:21Oh my goodness
What a joke, this was escalated to a manager already, and not even he has sorted the problem out yet.
Ridiculous
What a joke, this was escalated to a manager already, and not even he has sorted the problem out yet.
Ridiculous
LC
Lizell C's update15 Jul 2024, 16:21
Reviewer Update
Oh my goodness
What a joke, this was escalated to a manager already, and not even he has sorted the problem out yet.
Ridiculous
What a joke, this was escalated to a manager already, and not even he has sorted the problem out yet.
Ridiculous
LC
Lizell C's updateReviewer Update
17 Jul 2024, 13:23And I am still waiting for my refund (Does the refund department not work?)
LC
Lizell C's update17 Jul 2024, 13:23
Reviewer Update
And I am still waiting for my refund (Does the refund department not work?)
LC
Lizell C's updateReviewer Update
18 Jul 2024, 14:32Surprise, Surprise, another escalation to the finance department. Still no refund.
Clearly *****ing people out of their money.
Clearly *****ing people out of their money.
LC
Lizell C's update18 Jul 2024, 14:32
Reviewer Update
Surprise, Surprise, another escalation to the finance department. Still no refund.
Clearly *****ing people out of their money.
Clearly *****ing people out of their money.