Worst service and product, don't waste your money on their warranty either. They waste your time and money and they wont respond to your complaints!

I bought a washing machine and it's defective. I have sent several emails and made calls with no assistance. Every time I call, they confirm my communication and ask me to give them a minute to check, then they leave me hanging. This has happened a lot of times. I currently have a washing machine, but I still use laundry services because it's defective. On top of that, I paid a lot of money for their warranty. I just want them to give me a new washing machine, as I bought mine with cash, and it has never been used. I just spoke to 2 agents and they did the same thing: pretended to take notes, asked to check something, and then left me on the calls for minutes with no response until I hung up. I want a full refund because this lack of support is unacceptable. They are the worst. I bought all items with cash as I didn't want any debt, but their service is horrible and the warranty was a waste of money.