MB
Maleshwane B

1 reviews | Active since Jan 2015

06 May 2026, 09:01

Worst service

It's been a month since I've been for a resolution. I logged a query for a damaged and leaking item since I couldn't click submit on the portal and to date i haven't been assisted. Everytime it's a new consultant or the store acting like they understand or have my best interest at heart. What kind of service is this?

0
Replies (5)
MB
Maleshwane B's update07 May 2026, 08:47
Reviewer Update
It's been 2 days now and no feedback
MB
Maleshwane B's update08 May 2026, 14:57
Reviewer Update
Another day added to the wait. Please assist
MB
Maleshwane B's update12 May 2026, 09:30
Reviewer Update
I am yet to get feedback from makro
Makro
Makro's reply12 May 2026, 09:57
Official
Hi Maleshwane Bopape,

Thank you bringing this matter to our attention.

Kindly be advised we are still following up with the store and awaiting feedback.

We sincerely apologize for the inconvenience this has caused.

Regards, 
Makro social media team. 

MB
Maleshwane B's update22 May 2026, 09:56
Reviewer Update
A month and half still no assistance. What will it take to get my refund?