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Sindiso N
1 reviews | Active since Feb 2020
26 Feb 2024, 14:03
Worst service
I bought a tv on 23 February and on Sunday 25 February it didn’t switch on, I took it back to Makro and they refused to take it, in short they said I should take it up with Samsung, the manager called the regional manager of Samsung and I asked to speak to him, the guy said in all honest he should not be talking to me, Makro should refund me then they could return the tv to Samsung. It’s Monday 14:00 26 February and no one has called me, the Makro manager said to me Samsung will call me today.
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Replies (4)0
Replies (4)SN
Sindiso N's updateReviewer Update
26 Feb 2024, 14:06The manager said I can’t leave the Tv behind he will send someone to fetch the tv from me after Samsung has given him a green light, what type of bs is that
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Sindiso N's update26 Feb 2024, 14:06
Reviewer Update
The manager said I can’t leave the Tv behind he will send someone to fetch the tv from me after Samsung has given him a green light, what type of bs is that
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Sindiso N's updateReviewer Update
26 Feb 2024, 14:07Makro should test the product in front of the customer and also check all accessories in front of the customer
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Sindiso N's update26 Feb 2024, 14:07
Reviewer Update
Makro should test the product in front of the customer and also check all accessories in front of the customer
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Sindiso N's updateReviewer Update
26 Feb 2024, 16:35Consumer ombudsman clearly states that a customer may return goods in original packaging and with all accessories within 7 days for an exchange or full refund, your policy says 14 days
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Sindiso N's update26 Feb 2024, 16:35
Reviewer Update
Consumer ombudsman clearly states that a customer may return goods in original packaging and with all accessories within 7 days for an exchange or full refund, your policy says 14 days
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Sindiso N's updateReviewer Update
28 Feb 2024, 21:41Worst service ever, the issue is still hasn’t been resolved, I bought a Tv and 48 hours later it didn’t switch on I brought it back to Makro and they told me to deal with Samsung, I bought the tv from Makro and not Samsung, I will take this inciident to 702 Fm, I will involve my lawyer, I will involve everyone and anyone else that will help me. So if one buys rotten bread from Makro they should take it to Albany and not Makro
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Sindiso N's update28 Feb 2024, 21:41
Reviewer Update
Worst service ever, the issue is still hasn’t been resolved, I bought a Tv and 48 hours later it didn’t switch on I brought it back to Makro and they told me to deal with Samsung, I bought the tv from Makro and not Samsung, I will take this inciident to 702 Fm, I will involve my lawyer, I will involve everyone and anyone else that will help me. So if one buys rotten bread from Makro they should take it to Albany and not Makro