Worst service

I purchased a device from Makro online on the 21st Feb 2019 , the delivery date was supposed to be the 28th Feb 2019. I never got any updates on my purchase, I waited until the 28th to do a follow up and I was advised by the online support team they'll contact the store and the courier to find out where the product was. Once again, I received no feedback and had to follow up with your call centre where I was told the same thing (waiting for feedback on the store)

I then got told that my order was cancelled due to the price being incorrectly updated on the website, again... I had to call for feedback!

I'm now waiting for my refund which has still not been returned. I've made contact again and still no assistance.

This is the worst service, not only am I the one calling for feedback but now I literally have to beg to get my money back too

Can somebody please assist???????