FD
Faiza D

1 reviews | Active since Dec 2015

25 Jun 2020, 14:15

Worst place - dont ever buy from Makro

There should be a rating of 0 out of 5. I have been waiting for a refund from Makro for over 2 months. I have called and emailed but now I have to resort to putting my complaint here (which I do not like to do). I think Makro has lost me forever as a customer and I will never order online or go to their stores ever again.

0
Replies (1)
Makro
Makro's reply06 Jul 2020, 08:32
Official
Good day Faiza,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs. 

Once again, we do apologize for the inconvenience caused throughout your journey with us. 

Hope you find the above in order. 

Have a wonderful day. 

Kind regards
Makro Hellopeter Team