1 reviews | Active since Nov 2014
Worst/pathetic service ever from a reputable brand
<p>I spend R2000 at your liquor store in woodmead. Receive a free gift only for the security to refuse it to me after actually paying. The manager then adv that he will substitute the gift which I decline. I then tweet you guys on numerous occasion e.g. 8 times and still receive pathetic service. Please can a regional manager call me asap. </p>
Thank you very much for bringing your concerns to our attention. It is feedback like this that can help us be more effective and efficient to our customers. I must also sincerely apologize for the bad service that you mentioned you had received in our store, however please be advised that it is not our intention to render bad service to our customers but we strive to excite and delight our customers with the most exciting range, prices and efficient service.
I believe the Woodmead store has been in contact with you and all issues raised with us have been resolved.
When you do visit any of the stores and you have any queries, please do not hesitate to ask for the store Executive Manager and address the issue in store with them.
Regards
Mmule Moropa
Thank you very much for bringing your concerns to our attention. It is feedback like this that can help us be more effective and efficient to our customers. I must also sincerely apologize for the bad service that you mentioned you had received in our store, however please be advised that it is not our intention to render bad service to our customers but we strive to excite and delight our customers with the most exciting range, prices and efficient service.
I believe the Woodmead store has been in contact with you and all issues raised with us have been resolved.
When you do visit any of the stores and you have any queries, please do not hesitate to ask for the store Executive Manager and address the issue in store with them.
Regards
Mmule Moropa