TM
Tumelo M
1 reviews | Active since Feb 2015
16 Sept 2023, 08:03
Worst online shopping experience ever encountered
The Makro team repeatedly assured me that my order would be delivered, but I have now been waiting for a full two weeks. The joke is on me since I'm black, but I know for a fact that if it had been a white individual, they could have gotten their order the same day a concern was voiced. The worst online shopping experience encounter.
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Tumelo M's updateReviewer Update
19 Sept 2023, 08:44I haven't received the package I ordered on September 2nd, after making numerous attempts to follow up on my Makro order and being repeatedly misled. When I contacted Makro yesterday, they informed me that Value Express was unable to locate my package. I made the decision to contact Value Express this morning and, to my surprise, they were unable to locate the order on their database.
Can this order be canceled and my money returned? The Makro team has been making me look foolish for the past three weeks.
Can this order be canceled and my money returned? The Makro team has been making me look foolish for the past three weeks.
TM
Tumelo M's update19 Sept 2023, 08:44
Reviewer Update
I haven't received the package I ordered on September 2nd, after making numerous attempts to follow up on my Makro order and being repeatedly misled. When I contacted Makro yesterday, they informed me that Value Express was unable to locate my package. I made the decision to contact Value Express this morning and, to my surprise, they were unable to locate the order on their database.
Can this order be canceled and my money returned? The Makro team has been making me look foolish for the past three weeks.
Can this order be canceled and my money returned? The Makro team has been making me look foolish for the past three weeks.