DC
Devon C

1 reviews | Active since Dec 2016

13 Dec 2016, 11:31

Worst Online shopping experience

<p>The process has been completely unacceptable! I purchased items for the locker collection on the 29th on November 2016 and after 5 working days get told that the order is too big for the locker. Which is shocking that you can only find this out after 5 working day and not while making the purchase as I would not have brought extra things. Then its takes another 5 extra working days to make the delivery is pathetic! On top of all of this I get calls during the delivery saying that Makro did not give the delivery service company the address and they are at the lockers and it does not fit (Thanks I found this out already). Would not recommend the only shopping through Makro to anyone!</p>

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Replies (1)
Makro
Makro's reply14 Dec 2016, 12:10
Official

Thank you for allowing our online manager (Nkosi Hlongwane) the opportunity to speak to you and apologise for the service received from us.

I hope your complaint have been resolved to your satisfaction.

We hope you will have only positive shopping experiences at Makro in future.

Regards

Mmule Moropa