1 reviews | Active since May 2019
WORST ONLINE SHOPPING EVER!!!!
I have never received such a terrible online experience before in my life. I ordered and paid for blinds online and they never came. instead, you people delivered rails to my house and still won't fetch them. To make matters worse I haven't received another order that was set to come on the 14th of May, which was baby formulae and Cereal.
Why are you people so unprofessional?
I do not know who works in your customer service department but those people do a terrible job. I have phoned, left messages and emails and still nothing.
How do I pay for stuff and not receive them? you guys are bad at communicating with your customers to the point that one has to make so many follow up's and still receive no feedback from you. What an awful terrible experience, I hate Makro and would never shop there again!!!
Thank you for bringing this to our attention.
Kindly accept our sincerest apologies for the poor customer service you have received, as this is not how we aspire to treat our customers and this will be raised with our suppliers.
Please allow us some time to contact the necessary departments to ensure this gets sorted and resolved.
Again, we do apologize for the inconvenience this has caused.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this to our attention.
Kindly accept our sincerest apologies for the poor customer service you have received, as this is not how we aspire to treat our customers and this will be raised with our suppliers.
Please allow us some time to contact the necessary departments to ensure this gets sorted and resolved.
Again, we do apologize for the inconvenience this has caused.
Kind Regards,
Makro Hellopeter Team