1 reviews | Active since Jan 2011
Worst online shopping!
I ordered a Nextbook tablet on 04/06/2015 and paid the same day. My order was confirmed. Not getting anymore feedback regarding my order, I phoned the number provided on the website on 10/06/2015. I was informed that the tablet is not available anymore and they will refund me. This is after I checked on the website that it is in-stock.<br> <br> I would have appreciated it if someone called me the next day and informed me about this. Now I have to check up on staff doing their work. I could have ordered another tablet in the wasted 4 days and it could have reached me by now.<br> <br> As this was my first time using the online store, this is not a good impression. It saddens me, as I always received good service when going to the stores. <br> <br> Order No: MAK069242
Thank you for taking the time to raise below concerns with us.
The stores showed an incorrect stock holding which then resulted incorrect data being fed through to the website we have addressed this with the relevant stores. You order has been cancelled and a refund has been processed .
Please accept our sincere apologies and commitment to complying with the best customer service practices.
Thank you once again for giving us the opportunity to improve on how we do business.
Regards
Makrocare
Thank you for taking the time to raise below concerns with us.
The stores showed an incorrect stock holding which then resulted incorrect data being fed through to the website we have addressed this with the relevant stores. You order has been cancelled and a refund has been processed .
Please accept our sincere apologies and commitment to complying with the best customer service practices.
Thank you once again for giving us the opportunity to improve on how we do business.
Regards
Makrocare