TE
Theresa E
1 reviews | Active since Aug 2020
06 Dec 2022, 11:40
Worst Online Shop Ever
Never ever make use of Makro online. They show products available, when you order. After payment you get a delivery date, they wait a day or 2 and then let you know via SMS that your order has been delayed, and that they will let you know as soon as the order is ready. From there on they don't update via SMS anymore, you just get an email a week later to inform you that they have cancelled your order.
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Makro's replyOfficial
07 Dec 2022, 11:21Dear Theresa E,
We're so sorry to hear about your bad experience! We value your feedback. We would love the opportunity to contact you and hopefully, turn this around. Please send your details to us on *** so that our customer care team can be in touch.
We hope to hear from you soon.
Warm regards,
Team Makro
Makro's reply07 Dec 2022, 11:21
Official
Dear Theresa E,
We're so sorry to hear about your bad experience! We value your feedback. We would love the opportunity to contact you and hopefully, turn this around. Please send your details to us on *** so that our customer care team can be in touch.
We hope to hear from you soon.
Warm regards,
Team Makro