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Aida D

1 reviews | Active since Aug 2012

13 Jan 2020, 12:21

WORST ONLINE SERVICE EVER: MAKRO STORE

WORST ONLINE SERVICE EVER FROM MAKRO!!! Placed my order on the 28th November 2019, still waiting on delivery. When I phone their Call Centre I was told my order was delivered to someone they promised to investigate still. I have never received any communication from Makro, I'm the one who has been following up with them but I never get a straight answer. this is not acceptable as I spend money and time but still I don't get help.

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Replies (3)
Makro
Makro's reply14 Jan 2020, 16:15
Official
Good day Aida,

Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us. 

Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.

Once again we do apologize for the inconvenience caused and service received. 

Hope you find the above in order. 

Kind regards, 
Makro Hello Peter Team
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Aida D's update27 Jan 2020, 10:22
Reviewer Update
Makro
I AM STILL WAITING FOR FEEDBAC****!!!!!!!

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Aida D's update27 Jan 2020, 10:23
Reviewer Update
MAKRO
I AM STILL WAITING FOR FEEDBAC****