WORST ONLINE SERVICE EVER

Their online needs to be shut down. I recieved an email stating my order has been canceled, the same thing happened last year of October 2025 my order was canceled but I never received my refund of R799 . This order is R1599 and got canceled after waiting for an entire week . I better recieve my refund or I will get lawyers involved. They have a nerve to say "GREAT NEWS YOUR REFUND HAS BEEN APPROVED" when they messed up . I WANT MY REFUND