WORST ONLINE SERVICE

Good day Hellopeter. Thank you for your prompt service and your feedback of a week ago. Despite Hellopeter sending my complaint to Marko on 22 Aug 2019, who was very quick to apologize for (their pathetic) service I had received regarding my order of 5 weeks ago, and promised to get back to me the same day. Oh please!!!! nobody of their Online Service has contacted me to this day. Makro certainly wins the Golden Award for the Worst Online Service Ever!!! Out of desperation on Monday, 26 Aug. 2019 I contacted the Wonderboom (Pretoria) Branch Online Hub to find out if my order has been delivered. A gentleman helped me and sent me a e-mail stating that he is following up on my order. Yesterday, we went to the branch and I spoke to the person concerned who assured me that my order has been handed over to their courier partners and that the couriers would deliver the order from the Alberton Branch today (28 Aug 2019). Well needless to say, NO delivery was made today as promised. I am ever, ever, ever so sorry I ordered with Markro Online. I am livid to say the least!!