AL
Anna L
1 reviews | Active since Dec 2019
13 Dec 2019, 11:45
Worst Online Service
Makro online has the worst service. I bought X-box controller on 2nd of December 2019 and was promised delivery between 7-10 days. On the 10th Day when they were supposed to deliver I was told they are out of stock. I contacted them again and was told they are checking with other branches for stock availability but no promise.
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Replies (1)
Makro's replyOfficial
15 Dec 2019, 12:10Good day Anna,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this has caused you. We will contact the stores Online departmental management to assist and as soon as feedback is received we will contact you.
Please be advised that feedback will be relayed within 24 - 48 working hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this has caused you. We will contact the stores Online departmental management to assist and as soon as feedback is received we will contact you.
Please be advised that feedback will be relayed within 24 - 48 working hours.
Kind Regards,
Makro Hello Peter Team
Makro's reply15 Dec 2019, 12:10
Official
Good day Anna,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this has caused you. We will contact the stores Online departmental management to assist and as soon as feedback is received we will contact you.
Please be advised that feedback will be relayed within 24 - 48 working hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this has caused you. We will contact the stores Online departmental management to assist and as soon as feedback is received we will contact you.
Please be advised that feedback will be relayed within 24 - 48 working hours.
Kind Regards,
Makro Hello Peter Team