Worst online purchase experience ever

<p>I decided to buy a harddrive on special from Makro on November 25th (Black Friday). I made this purchase at 7:26am that morning. It is now the 7th December with no delivery. I called Makro who told me that the courier has the item and will deliver today(7th).</p> <p>I tracked on the courier website and there was no information so I called them. They claim that they have not collected the item.</p> <p>I called makro back and the say that its a system error and that the courier has collected the item but has not delivered it yet as the collection hasnt been invoiced...</p> <p>I was then told by the Makro Online support person thaton Black friday, they allowed products to be sold even though there wasnt stock and stock is now being sourced.</p> <p>This sounds unlikely as there were out of stock items showing on the website that day.</p> <p>The drive is apparently supposed to come from Toti, according to the courier who doesn't have the item.</p> <p>So from Durban, to Pietermaritzburg, its taken 12 days and counting.</p> <p>So to reiterate, this is the worst online shopping experience ever.</p> <p>This whole story is not worth the couple hundred rand that I saved.</p>