Worst online ordering experience from Makro

order MAK***

I'm really not sure if you guys can't read or you are just trying to avoid paying me back my R991.

Mind you this order was split into 4 separate deliveries but I was not even bothered because of the exceptional service I always get but this time was a night mare. I received the wrong order and my order took way longer than what I was expecting from their turn around time.

I really don't know why you asked me for my bank statement to show that you deducted R991 twice and then you show me R199 for the spray bottles.

I want my refund for the money deducted on the 3rd September 2022.

I made a purchase and paid for the full amount Of R991 on the 31st August and ofcos that order was messed up, but thats not the issue here.

Go through my bank statement and send it to a superior who can read if you can't figure out my request.

I have been trying to get a refund for almost a R1000 for a month now .... I wonder what type of *********** people read and respond to these emails.

If you get this and you don't understand call me on *** instead of answering me nonsense.

I hope you will understand my irritability at this point but you guys are really messing around with me.

Before anyone answers me they need to read my request and check my statement and also explain why I was debited on the 3rd September 2022 when my order was already paid for.