SG
Sweeney G

1 reviews | Active since Dec 2016

21 Dec 2016, 15:31

Worst Online Order Service Ever

<p>On the 5th Of December 2016 my son ordered on Makro's Online order system a Acer Laptop and Cooling pad. They wanted immediate payment of R12000 andd odd. They stated the delivery will take up to 2 to 5 days. Today is the 21st and we are still waiting for the Laptop. On Makro's website it said package was delivered successfully. A lie. We phoned them about every day and every day we speak to different people and all have there own lie. They lie to you and noboddy can give you a straight and correct answer. They promise us the Laptop would be here today at 15:00. I contact them today, they cut me off everytime. A lady finally contact me today and said they are only putting the order through today and i will probably have the Laptop by Friday. What a ball of ****!!! We want the Laptop TODAY before 17:00 because we are leaving on holliday and would not be here on Friday, and my son want to take the laptop with him. So HURRY Game before legal acions wil be taken.</p>

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Replies (1)
Makro
Makro's reply22 Dec 2016, 10:51
Official

Thank you for allowing our ecommerce Process Manager ( Etienne du Toit the opportunity to speak to you and apologise for the service received from us.

I believe all issues raised with us have been resolved.

Regards

Mmule Moropa