1 reviews | Active since Apr 2015
Worst online experience!
This is the 5th email I am sending after Makro promised me that they will get back to me by Monday, still nothing! This has to be the worst service I have experienced with you guys.
I ordered a desk for my room through Makro's online store. There was a special that was ordered. The following week it said that my order was just finishing. I decided to go to the store where I would collect it. This was at Makro Wonderboom. Shockingly the person that was working there told me that there were no orders coming from Head Office and there is not a time that he can give me regarding when this item will arrive. They were very keen to accept the money being paid to them. I will advise that they get their system up to date and in working order, this is not what service should look like. I am disappointed in Makro. Is there a way where I can get good service or my money back without excuses!
This was at Makro Wonderboom. Shockingly the person that was working there told me that there were no orders coming from Head Office and there is not a time that he can give me regarding when this item will arrive. They were very keen to accept the money being paid to them. I will advise that they get their system up to date and in working order, this is not what service should look like. I am disappointed in Makro. Is there a way where I can get good service or my money back without excuses!
This was at Makro Wonderboom. Shockingly the person that was working there told me that there were no orders coming from Head Office and there is not a time that he can give me regarding when this item will arrive. They were very keen to accept the money being paid to them. I will advise that they get their system up to date and in working order, this is not what service should look like. I am disappointed in Makro. Is there a way where I can get good service or my money back without excuses!