KZ
Kirsten Z
1 reviews | Active since May 2017
18 Jan 2020, 14:39
Worst Online Experience Ever
Worst online service EVER!! I purchased a baby car seat that had been sitting ready to be delivered since 3 December 2019 in Makro’s warehouse. It’s now end of Jan and it’s still sitting there. No one I phone can tell me when it will get here. Never ever again will I purchase online from Makro again
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
20 Jan 2020, 13:25Good day Kirsten,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hellopeter Team
Makro's reply20 Jan 2020, 13:25
Official
Good day Kirsten,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hellopeter Team
KZ
Kirsten Z's updateReviewer Update
24 Jan 2020, 11:27Still waiting for a response, this is really pathetic now. If I do not receive my order by end of this month please cancel and refund me
KZ
Kirsten Z's update24 Jan 2020, 11:27
Reviewer Update
Still waiting for a response, this is really pathetic now. If I do not receive my order by end of this month please cancel and refund me