HP
Hendrik P
1 reviews | Active since May 2019
06 May 2019, 17:13
Worst makro experience
I had to call customer service, for a fridge that was having a problem, after 30min on the phone. No one could help me and I had to call the manufacturer or wait 2days to call back worst customer service ever don't even have friendly customers service agents
Helpful (0)
Replies (1)0
Replies (1)
Makro's replyOfficial
07 May 2019, 15:16Good day Hendrik,
Thank you for bringing this to our attention.
Kindly accept our sincerest apologies for the poor customer service you have received, as this is not how we aspire to treat our customers and this will be raised with our Alberton branch.
We will be giving you a call during the course of the day to ensure this gets sorted and resolved.
Again, we do apologize for the inconvenience this has caused.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this to our attention.
Kindly accept our sincerest apologies for the poor customer service you have received, as this is not how we aspire to treat our customers and this will be raised with our Alberton branch.
We will be giving you a call during the course of the day to ensure this gets sorted and resolved.
Again, we do apologize for the inconvenience this has caused.
Kind Regards,
Makro Hellopeter Team
Best regards,
Makro's reply07 May 2019, 15:16
Official
Good day Hendrik,
Thank you for bringing this to our attention.
Kindly accept our sincerest apologies for the poor customer service you have received, as this is not how we aspire to treat our customers and this will be raised with our Alberton branch.
We will be giving you a call during the course of the day to ensure this gets sorted and resolved.
Again, we do apologize for the inconvenience this has caused.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this to our attention.
Kindly accept our sincerest apologies for the poor customer service you have received, as this is not how we aspire to treat our customers and this will be raised with our Alberton branch.
We will be giving you a call during the course of the day to ensure this gets sorted and resolved.
Again, we do apologize for the inconvenience this has caused.
Kind Regards,
Makro Hellopeter Team
Best regards,