1 reviews | Active since Sept 2011
Worst Makro Cape Gate ever!!!!!
Worst service ever experienced anywhere. I spend Over R500 000.00 at Makro cape gate every month for past 6 months. From day was complete chaos!. If dont mess up your order completely, or dont have stock, you have to content with employees from managerial level write down the cashiers. Nobody will greed you, if thy do ! I dont even greed my dog the way thy do!. It takes 30min from when you arrive till you get service, another 30min to wait for forklift driver to start loading your order!. The only employees in this company that is helpful and really trying is Johann Kirsten and the forklift driver!. Dont buy from this makro, unless you can pick your goods yourself of the shelf and pay for it and dont have to rely on the rest of the staff or the systems of Makro. Pathetic!!!!!
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We respect and value all our customers and therefore this matter will be our priority.
We have received your complaint and we are very sorry of the unpleasant experience you have had wit our Makro Cape Gate, please kindly note that this matter will be dealt and addressed with relevant departmental managers at the store. We assure you that such treatment shouldn't be experienced by any of our customers and in that regard will also assure you that such treatment doesn't happen in the near future.
Once again we do apologize for the inconvenience caused throughout your journey with us as we still want to keep you as a Makro Customer.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We respect and value all our customers and therefore this matter will be our priority.
We have received your complaint and we are very sorry of the unpleasant experience you have had wit our Makro Cape Gate, please kindly note that this matter will be dealt and addressed with relevant departmental managers at the store. We assure you that such treatment shouldn't be experienced by any of our customers and in that regard will also assure you that such treatment doesn't happen in the near future.
Once again we do apologize for the inconvenience caused throughout your journey with us as we still want to keep you as a Makro Customer.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team