WORST EXPERIENCE WITH AN ONLINE ORDER

I have been online with Makro since 09h00 this morning. My order was supposed to be delivered 4 March. Yesterday I phoned and asked about my order and I was said order will be delivered today, 6 March.

This morning I spoke to a very impatient and full of attitude agent, Patience. All I want is to double check that my order will be delivered but it's either the calls get dropped, they put you through to the store (Makro Cape Gate) then I get placed on hold for 10 to 15 minutes with no further communication.

It's been like this the whole morning and my frustration level are on 100% right about now.

Why give a delivery date if you know you won't/can't deliver????????

No communication?????

MAKRO SA - DO BETTER!!!!

Nicole