GC
George C

1 reviews | Active since Dec 2024

11 Dec 2024, 17:13

Worst ever Makro

It is the worst company I have ever had the displeasure to ever deal with, they should f@,....shut it down due to *********** workers and managers, f@,.... useless asholes!!!!

0
Replies (1)
Makro
Makro's reply20 Dec 2024, 14:48
Official
Good day George Corbett,
We hope this message finds you well.
We truly appreciate you taking the time to share your feedback with us on the Hellopeter platform, and we are genuinely sorry to hear about the troubles you've experienced. 

It's disheartening to know that we've let you down. Your complaint has not gone unheard – rest assured, we're taking immediate steps to ensure it handled with the care and urgency it deserves. 

We can only imagine how frustrating this situation must have been for you.
Our commitment to outstanding service is something we hold dear, and it pains us to learn that we've missed the mark in your case. 

Please accept our heartfelt apologies for any distress or inconvenience you've been through as a result of our service.
We're thankful to you for alerting us to this issue. Recognition of where we need to improve helps us to serve you and all our customers better.
Once more, we extend our sincerest apologies for the difficulties you've faced during your interactions with us. We're eager to make things right.
We hope to restore your confidence in us going forward.
With sincere empathy,
The Hello Peter Team
Makro National Contact CentreMakro SAA division of MASSMART Holdings LimitedTel: ***WhatsApp: ***

Best regards,