1 reviews | Active since Dec 2013
Worst ecommerce experience of my life. Still don't have my TV!
The problems started before the delivery issues.
It took me 2 day just to purchase the TV. Non stop errors when trying to create an account on mobile and desktop and then non stop errors when trying to link my tv license on both mobile and desktop again.
Once I managed to finally make the purchase I thought my troubles were over.
I got a text notification that the TV will be delivered 27 November. It never came. Instead I received a text notification stating there was a problem delivering the TV. This is after the notifications that it was handed to the courier. I was home.
Next I get a notification that it will be delivered 28 November. It never came.
So I call in. My ***. After waiting way too long I'm informed it will be escalated because the person cannot do anything about the situation... NOTHING HAPPENS
I call again. My ***. After waiting way too long I'm informed it will be escalated because the person cannot do anything about the situation but they assure someone will be in touch on the same day... NOTHING HAPPENS AND NOBODY HAS CONTACTED ME.
I called AGAIN! And after waiting more than 10mins someone picks up then hangs up.
I CALLED AGAIN... AND WAITED SO LONG THAT AS SOON AS SOMEONE ANSWERED MY AIRTIME RAN OUT.
I AM ****ED, MY TIME AND MONEY HAS BEEN WASTED AND I HAVE BEEN SHOWN NO CONSIDERATION.
I've tried Facebook and also NOTHING!
I tried the tracking numbers on the texts and nothing.
I received one email saying someone will be in contact with me. Guess what. NOBODY HAS CONTACTED ME.
WORST EXPERIENCE I'VE HAD IN A LONG WHILE.
