1 reviews | Active since Oct 2018
Worst delivery estimates ever
I know that the black Friday shipping estimate increased from the normal 2-5 days to 7-10 days. That was fine for me. I am at 10 days phoning multiple times trying to find out when Makro will deliver my product, and nobody can even tell me if they have started packing my product. How a company as big as Makro can't even keep to their deadlines is beyond me. The items we order is essential for any home. So now we need to make plan because Makro has bad logistics.
It is safe to say that I will never buy something at Makro again. Hope anybody reading this will make the wise decision. If I haven't heard anything by tomorrow morning I will cancel my order and take my R14k somewhere else.
I previously ordered stuff from Game and within 2 days it arrived. So thank you Makro for pointing me in the right direction.
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this has caused you. We will contact the stores Online departmental management to assist and as soon as feedback is received we will contact you.
Please be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this has caused you. We will contact the stores Online departmental management to assist and as soon as feedback is received we will contact you.
Please be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hello Peter Team
