KG
Kathrine G
1 reviews | Active since Nov 2022
02 Aug 2023, 11:42
Worst customer service in the history of online shopping
A rating of -1 and even less! MAK*** Spoke to countless people regarding the order of three beds and linen with it. Such a circus! After first hello Peter review, Mpho responded and was meant to call back on 31 July with feedback by 11:00…. NO CALL BACK! Not surprised! Still don’t have bed and order was meant to be delivered and completed 25 July. Today is 02 July. Seriously Makro! Is this how customers are treated? Are we receiving the bed this year? At least some one let us know if f we need to buy a bed elsewhere??? Simple! Stole the joy out of surprising our kids with one child left without a bed!
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Kathrine G's updateReviewer Update
04 Aug 2023, 00:35Will I be receiving feedback this week, month, year? I spent an entire week at home awaiting delivery. Obviously judging by all the negative reviews makro online receives this is an ongoing issue. I will await until Friday midday before I take to hellopeter again! I have to deal with my child’s disappointment because of your staff incompetence!!!!
KG
Kathrine G's update04 Aug 2023, 00:35
Reviewer Update
Will I be receiving feedback this week, month, year? I spent an entire week at home awaiting delivery. Obviously judging by all the negative reviews makro online receives this is an ongoing issue. I will await until Friday midday before I take to hellopeter again! I have to deal with my child’s disappointment because of your staff incompetence!!!!