Worst Customer Service Ever

<p>I purchsed a DEFY washing machine from Makro on 7/June/2016 through their online store.</p> <p>Within 5 months the washing machine began to malfunction. I contacted Makro on 10/November/2016 and spoke to Daylon Abrahams. A service call was logged and a technician sent within 2 business days. The technician did not have the correct part and was to return in the next few days with the correct one. It has now been 4 weeks and no technician. All emails sent to the relevant people at Makro have been read (read receipt) and subsequently ignored. No response has been provided at all. This is not the level of service you would expect from a mega store like Makro and has definitely ensured that I will never be returning there.</p>