Worst customer "NOcare"

Not worth the star

I was sitting for 10 hours ordering online from Makro. It is a very large order as we only buy once a year to be exported to camp.

SO when I wanted to check out the system had had a problem. I called Makro customer care and was told there is no problem on the system. Sat for another 2 hours and kept on trying. Eventually logging off and went to bed. 7am I opened my chart and was informed that some 96 packets of yeast was no longer available since I went off line. So I was exited, at least some form of movement from Makro. Again and again it gave me a system error. But my chart was still full with 415. Refresh, refresh, refresh..and then all of a sudden, gone is everything. Called Makro and was told there is no problem but they will look into it, this happened three times. The 4th time I actually got a name, Mamatemba Ngema, and was informed that she will come back tome with answers. 30hours later and still no reply. I have emailed Makro and the last email i got this reply

Delivery is delayed to these recipients or groups:

Makro Care (***)

Subject: Bad Service

This message hasn't been delivered yet. Delivery will continue to be attempted.

The server will keep trying to deliver this message for the next 1 days, 19 hours and 58 minutes. You'll be notified if the message can't be delivered by that time.

Now was my emails blocked? Why wasn't there any previous delay messages? Or am i just being ignored. Do you know how long 10 hours of straight online shopping is if you have a million of other things that need to be done before the transport leaves?

Or is it just that you do not need my 415 items money?