Worst Customer experience, on my need begging for service

Good day Renier,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

We have received your complaint and we can assure you that this is certainly not the type the of service you can expect from our customer service department, we will reach out to you and further assist you on the matter.

Once again we do apologize for the inconvenience caused throughout your journey with us. 

Hope you find the above in order. 

Have a wonderful day. 

Kind regards