FW
Frikkie W
1 reviews | Active since Nov 2018
26 Feb 2019, 08:55
Worst Company In SA
It has been three weeks since I placed an online order with Makro , and still waiting for my delivery. No one at Makro can tell me why the delay and they refuse me a refund. My only option is legal action against Makro, all the calls and emails to Makro was recorded for evidence. I will not let you waste my time anymore.
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Replies (1)
Makro's replyOfficial
26 Feb 2019, 09:47Good day Frikkie
Thank you for your feedback.
I'm sorry to hear that we didn't deliver you order as expected and for the overall service.This is certainly not what we want happening to any of our customers.
We will have this addressed with the relevant parties at our Centurion store to ensure that we get to a resolution for you.
I will follow up for you and revert back once I received feedback.
Regards
Otsiele Boikanyo
Thank you for your feedback.
I'm sorry to hear that we didn't deliver you order as expected and for the overall service.This is certainly not what we want happening to any of our customers.
We will have this addressed with the relevant parties at our Centurion store to ensure that we get to a resolution for you.
I will follow up for you and revert back once I received feedback.
Regards
Otsiele Boikanyo
Makro's reply26 Feb 2019, 09:47
Official
Good day Frikkie
Thank you for your feedback.
I'm sorry to hear that we didn't deliver you order as expected and for the overall service.This is certainly not what we want happening to any of our customers.
We will have this addressed with the relevant parties at our Centurion store to ensure that we get to a resolution for you.
I will follow up for you and revert back once I received feedback.
Regards
Otsiele Boikanyo
Thank you for your feedback.
I'm sorry to hear that we didn't deliver you order as expected and for the overall service.This is certainly not what we want happening to any of our customers.
We will have this addressed with the relevant parties at our Centurion store to ensure that we get to a resolution for you.
I will follow up for you and revert back once I received feedback.
Regards
Otsiele Boikanyo