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Johan S

1 reviews | Active since Jul 2011

21 Jan 2020, 09:32

Worst after sales service just getting worse!

I wrote a review about Makro's terrible online after sales service about a Kreepykrauly I tried to buy, they just canceled the order and now I would like to know when I can expect to receive the refund. Is it really this hard Makro? I already asked this question on whattsapp and Facebook but it looks as if your workforce is permanently on leave or it is just about my race. I will not be buying anything ever from Makro again.

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Replies (1)
Makro
Makro's reply21 Jan 2020, 16:52
Official
Good day Johan,

Thank you for your review and apologies for the delay in your refund.

Please be advised that we are currently in contact with our Finance department and as soon as they confirm the success of your refund, we will contact you.

Kind Regards,
Makro Hellopeter Team