RM
Reabetswe M
1 reviews | Active since Dec 2019
14 Dec 2019, 18:26
Worse service online
Makro online has the worse service,and they dont even seem to care given the reviews. I am still waiting for my order purchased 2 weeks back,I have been told i will receive a call for delivery and order is in progress but nothing has been done.i was **** to by the call center,i would receive delivery today Saturday 14th of December still nothing,i wouldnt recommend purchasing anything there unless you looking for frustration and headache
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Replies (1)
Makro's replyOfficial
17 Dec 2019, 12:35Good day
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
We respect and value all our customers and therefore this matter will be our priority,
We have received your complain and we assure you that we will internally conduct an investigation regarding your order and have the matter addressed with relevant departmental managers, Please note that a concrete feedback will be relayed back to you within a period of 24 to 48 hours
Once again we do apologize for the inconvenience caused and an unpleasant service received herein.
Hope you find the above in order.
Kind regards,
Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
We respect and value all our customers and therefore this matter will be our priority,
We have received your complain and we assure you that we will internally conduct an investigation regarding your order and have the matter addressed with relevant departmental managers, Please note that a concrete feedback will be relayed back to you within a period of 24 to 48 hours
Once again we do apologize for the inconvenience caused and an unpleasant service received herein.
Hope you find the above in order.
Kind regards,
Hellopeter Team
Makro's reply17 Dec 2019, 12:35
Official
Good day
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
We respect and value all our customers and therefore this matter will be our priority,
We have received your complain and we assure you that we will internally conduct an investigation regarding your order and have the matter addressed with relevant departmental managers, Please note that a concrete feedback will be relayed back to you within a period of 24 to 48 hours
Once again we do apologize for the inconvenience caused and an unpleasant service received herein.
Hope you find the above in order.
Kind regards,
Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
We respect and value all our customers and therefore this matter will be our priority,
We have received your complain and we assure you that we will internally conduct an investigation regarding your order and have the matter addressed with relevant departmental managers, Please note that a concrete feedback will be relayed back to you within a period of 24 to 48 hours
Once again we do apologize for the inconvenience caused and an unpleasant service received herein.
Hope you find the above in order.
Kind regards,
Hellopeter Team