AN
Anela N

1 reviews | Active since Jul 2015

03 Feb 2024, 14:17

Worse service ever!!!

Bought a Samsung 55 inch TV on the 25th January 2024 online, to this date (3rd February 2024) no TV has been delivered to my house. Apparently the driver got hijacked on the 27th January while trying to make delivery. I have been calling Makro head office and they advise I contact the store directly, I call the store I'm asked to leave a message they will get back to me, they never call back. There is absolutely no communication or update on my issue, at this point it's either I receive the TV or just cancel my order.

0
Replies (2)
AN
Anela N's update05 Feb 2024, 16:15
Reviewer Update
My issue is still not resolved. I still do not have my TV delivered, todays date is 5 February 2024 order placed on the 25 January 2024. This is honestly unprofessional now!
AN
Anela N's update06 Feb 2024, 11:55
Reviewer Update
What must 1 do in this case? I am so tired of these people wasting my time and airtime everyday for something that they seemingly cannot resolve. Today is the 6th Feb I still don't have the TV that I ordered on the 25th Jan